FREQUENTLY ASKED QUESTIONS

Can I buy on the website of the brand and receive my order in any country in the world?

Yes, our partnership with DHL covers most countries around the world.

How long does it take to receive my order?

10 business days will be the time from the day of your purchase.

Can I create a customized piece?

Yes, send us an email to info@ninapenuela.com with the Product Reference and the details that you want to add or modify, we will study it and we will respond as soon as possible.

My order arrived damaged, what can I do?

Please, check our return policy

I would like to become a wholesaler, what should I do?

Please send an email to info@ninapenuela.com.